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Network outage affecting traffic

  • 18th July 2021
This message has been sent to notify you that we are aware of an ongoing network outage affecting traffic to IP addresses 185.191.228.194 to 185.191.228.252 A traceroute to any of these IP addresses show that there is no routing of the traffic at all. This finding suggests that our upstream provider, Kansas City Internet eXchange (KCIX) Networks, ...
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Network Maintenance - Buffalo, NY

  • 28th March 2021
We will be performing network maintenance in our Buffalo facility starting at 1:00 P.M. Eastern Time. Due to the redundant nature of our network, no customer impact is anticipated.The scope of this work entails adding transit capacity.If you have any questions or concerns, feel free to contact our support department by opening a support ticket in ...
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Ongoing power outage (2020-12-10, Amsterdam, power backplane defect)

  • 16th December 2020
his message has been sent to update you regarding the ongoing power outage affecting one or more of your services. We were able to secure a shipment of HP SL230s blade servers originating from Berlin, Germany. The shipment is expected to be dispatched today with UPS Express. Delivery is expected to occur tomorrow, Wednesday, December 16th. We ...
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Ongoing power outage (2020-12-10, Amsterdam, power backplane defect)

  • 13th December 2020
This message has been sent to update you regarding the ongoing power outage affecting one or more of your services. After extensive troubleshooting, it was found that the electrical damages from the power supply blow up did not extend farther than from the main boards. As one of the power supplies shows external damage, it would therefor appear ...
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