REFUND POLICY - BOXRDP
We offer a 24 hour FULL Money back guarantee to those clients who ordered our service without testing demo and were not satisfied with our service . Setup fees will not be refunded. Rest users must mention the reason for un-satisfaction, we will try our best to solve the problem if we can't then ONLY partial refunds can be made.
The following points will NOT be accepted for asking refunds:
1 - I am not getting download/upload speed to specific host. (The download/upload speeds depends on many factors which are not in our hands).
2 - I ordered by mistake.
3 - I changed my mood, I don't want your services.
4 - I don't know how to use the VPS/RDP Server.(If need support we will provide you)
5 - Hacking/Bruteforcing/Spamming Tools are not allowed hence I want refund.
6 - I was out of station/Vacation and was not able to use your server.
Note 1: If you will violate our ToS, no refund will be made on any situation.
Note 2: Opening dispute without any reason or even opening dispute after using our services in order to get your money back will not help. Doing so will result in money not being refunded and RDP/VPS will also get terminated. You agreed to follow our ToS and Refund Policy during payment, hence paypal / payza will also make refunds based on our Refund Policy.
Services not eligible for Refund:
- Dedicated Servers
- Dating RDP/ residential IP
- Control Panel Liscence
- Setup Charges
- Tax Charges